Customer and payment platform for padel clubs

Do you know which of your players were still playing three months ago – but not anymore? We know.

Sportsbenefits knows every player at your club directly from Playtomic, notices when someone goes quiet, and brings them back to the court automatically – with a personal discount code, email or WhatsApp message. The same platform also handles sports benefits, gift cards, the loyalty program and billing.

Player data straight from Playtomic Setup without any IT skills Support in Finnish
Screenshot: customer search finds players who played in spring but haven't visited in a month
Why Sportsbenefits

Players don't disappear suddenly – they go quiet gradually

At most clubs, no one notices when a regular player's visits become less frequent. The information exists, but it's scattered across the booking system, payments and email lists.

Problem

The club sees bookings – not players

The booking calendar shows what's happening on the courts today, but not who's about to drop off. Sports benefit top-ups, gift cards and invoicing are handled manually, and messages go out the same to the whole list – even to those it doesn't concern.

Solution

One platform that knows your players and works for you

Sportsbenefits brings players, payments and communication together. You instantly see who's playing and who's gone quiet – and the system automatically reaches the right players with the right message. Sports benefits, gift cards and invoices are handled along the way.

How it works in the club's everyday life

Know your players, reach them, grow your sales

Four things Sportsbenefits handles for your club every day.

1

See at a glance who's playing – and who's slipping away

The dashboard shows today's games and revenue as soon as you open it, and the customer register fills itself in from Playtomic. Search in seconds even for players who were still playing in spring but haven't visited in a month – and save the search as a group that stays up to date automatically.

Screenshot: the dashboard home page shows the day's games and revenue
2

The right message to the right player – automatically

A new customer gets a welcome message and a quiet player gets a compelling reason to come back – without anyone needing to remember to press a button. The message can include a personal discount code for court bookings, and it's sent by email or from the club's own WhatsApp number. You see players' replies in one view.

Screenshot: message automation invites inactive players back
Screenshot: WhatsApp conversations in one view
3

Sports benefits, gift cards and loyalty programs bring money to the court

Player pays with Smartum or ePassi and the balance is on their Playtomic account within seconds – nothing is required from the club. The gift card shop sells around the clock and delivers the card to the buyer's email, and the loyalty program rewards playing with cashback that goes back into games.

Screenshot: player converts a sports benefit into Playtomic balance
4

Billing and reports handled without Excel

Monthly billing items accumulate in the queue automatically and invoices are sent directly from the system – or, if you prefer, through Ropo24 monthly billing. Statistics show payments, campaigns and customer numbers on one page, so you always know where things stand.

Screenshot: the stats view brings together payments, campaigns and customer numbers
Features

Everything a padel club needs

Ten tools that work together and with Playtomic – no separate systems needed.

Know every one of your players

Every player is automatically added to the customer registry from Playtomic. In seconds you can find, for example, players who played in spring but have since gone quiet, the most active players, or tournament attendees – and save the list as a group that updates itself.

Bring inactive players back automatically

A new player receives a welcome message and one who's been away for a long time gets an invitation to return – the system handles the sending for you at suitable intervals. The message can include a personal discount code for a court booking.

Campaigns under the club's own name

Write a message as easily as a text document and send it from the club's own address to exactly the group you choose. Every recipient can unsubscribe with one click – marketing consents stay in order automatically.

Reach players where they already are

Announcements and campaigns from the club's own WhatsApp number. Player replies arrive in a shared view, where the club responds directly – and communication consent is automatically requested from the player.

Fill quiet time slots with discount codes

Create a Playtomic discount campaign and send codes to exactly the players you want back on the court. You always see who received a code, and the campaign can be closed with a single tap.

Smartum and ePassi go straight to your play balance

The player pays with a sports benefit and the balance is on their Playtomic account within a few seconds – without the club doing anything manually. The club's own logo is shown throughout the payment journey.

Gift cards with your club's logo – no manual work

Create and print PDF gift cards with your club's look, even a hundred at once. Recipients redeem the card in their browser, even in parts or for multiple players – and you always see what's been used.

An online store that sells on your behalf

The customer buys a gift card online at any time of day and pays with MobilePay – the card arrives by email right after payment. If you want, you can set a discount percentage and validity period.

Buy gift card →
Redeem your gift card →

Invoices go out on time – without Excel

Monthly billables accumulate in the queue automatically and go out directly from the system – to Ropo24 monthly billing if you like. Products and VAT rates are set up just once.

The whole club in one view

A clear admin view where every user sees their own club: today's games, payments, campaigns and customer numbers at a glance. Works in the browser with no installation.

Sports benefits

Simple for the customer, automatic for the club

Most popular path: player pays with a sports benefit and the balance transfers to Playtomic. Four steps – and not one of them is left for the club to handle.

1

Customer chooses the club

Player opens the club-specific top-up link in their browser – mobile, tablet or desktop.

2

Payment with sports benefit

Smartum or ePassi, amount according to the player's choice. Payment is confirmed in real time.

3

Balance to Playtomic account

The system loads the balance onto the player's Playtomic account within seconds.

4

Player books the court

Balance is available in Playtomic – and everything shows up in the club's stats and billing.

Integrations

Works with the tools you already use

Sportsbenefits doesn't replace your booking system or invoicing – it seamlessly connects them and fills in the gaps.

Playtomic Smartum ePassi Vipps MobilePay Email (Mailgun) WhatsApp Business Ropo24
Benefits for the club

Concrete benefits – in numbers

Less manual work, more revenue and a better customer experience.

30 days

Reach quiet players before it's too late

The system notices when a month has passed since a player's last game, and invites them back before they disappear for good.

In seconds

Sports benefit as Playtomic balance

The customer gets the balance right after payment – no waiting, no manual transfers, no complaints.

10 h

Savings on billing work every month

Invoices are compiled and sent automatically, freeing up work time for what actually grows the club.

1

One platform handles it all

Payments, gift cards, messaging, customer register and billing – no more five separate tools and the spreadsheets between them.

Loyalty program

Reward players – games accumulate benefits automatically

The club sets the levels and rewards, the system handles the rest. Played slots and tournaments build up a monthly level, which is rewarded with cashback directly to the Playtomic balance as well as product rewards. A dedicated app for the player, full control for the club.

Screenshot: loyalty program levels and rewards in the dashboard

Levels by playing ability

The club freely sets tier levels and their benefits – for example silver, gold and VIP tiers. A player's monthly games automatically raise their tier, and split payments are also fairly counted per player.

Cashback as Playtomic balance

When the month changes, the cashback for the tier reached is automatically paid into the player's Playtomic wallet – the money goes back into games and keeps the player engaged with the club. No manual transfers.

Product rewards at checkout

A tube of balls, a coffee, or even coffee + a pastry – levels can include product rewards that accumulate every month. The player redeems the reward from the app at the club's counter, and the redemption shows up instantly in the club's dashboard.

The player's own app

The player sees their progress, level, rewards and cashback history at app.smartpadel.fi. Joining happens via a link shared by the club or a club key – games link to the Playtomic account automatically.

Open the player's app

Club: the loyalty program is enabled from club management – ask for more details in the demo.

Tournament module

Organize padel tournaments like a pro

Alongside Sportsbenefits runs Smartpadel's tournament module – same account, same players. Organize Americano and Mexicano tournaments in minutes: no paperwork, no manual calculations, no hassle with the match schedule.

Americano & Mexicano

The most popular game formats ready to go. Choose the tournament type, enter the players and courts – the system handles the rest from start to finish.

Automatic match schedule

Rounds and pairs form automatically. In Mexicano, each round is calculated based on the previous round's results – balanced and fair games every time.

Real-time results service

Scores update live, round by round. Players and spectators see standings, rankings and upcoming matches instantly, with no need to ask around.

Players and Playtomic import

Import participants directly from a Playtomic tournament or pull them from your player registry. No manual typing – players and levels are ready in one click.

Login link for players

Every player gets their own login link for the tournament – no usernames, no passwords. The link can even come in the WhatsApp welcome message.

Public pages and series

Share tournament results with your own link, group tournaments into series, and track player development over time.

Go to tournament system
Pricing

Try every module free for 30 days

No setup fees, no commitment. Enable modules one by one as your club needs them — each starts with a 30-day free trial. Prices excl. VAT 0%.

Statistics

0 € / mo when any paid module is active — otherwise €9.90/mo

Club's daily stats, revenue trends and player analytics straight from Playtomic.

30-day free trial

Customer registry

9,90 € / mo

All your club's players in one place, synced with Playtomic. Segmentation and dynamic groups.

30-day free trial

Email

20 € / mo incl. 3,000 messages, additional at €0.01/each

Targeted email campaigns with your own sending domain. Editor, queues and cancellation links.

30-day free trial

WhatsApp

5,90 € / mo you pay Meta directly for messages

WhatsApp campaigns and inbox. Own WhatsApp Business account, club-specific templates.

30-day free trial

Messaging automations

9,90 € / mo

Automatic welcome and activation messages — bring inactive players back to the court with a discount code.

30-day free trial

Loyalty program

9,90 € / mo

Tiers, cashback and product rewards based on player's monthly spend. Dedicated app for players.

30-day free trial

Billing

9,90 € / mo

Club billing with billing profiles, product registry and ready-made PDF invoices with bank barcodes.

30-day free trial

Gift card shop

4,90 € / mo + €1 / gift card sold

Sell gift cards online with Vipps MobilePay. Redeemed directly as Playtomic balance.

30-day free trial

Tournament tool

5 € / tournament no monthly fee

Organize Americano and Mexicano tournaments. Automatic match schedule and real-time results.

30-day free trial

Sports benefit top-ups

1 € / top-up no monthly fee

Smartum and ePassi sports benefits go directly to the player's Playtomic balance via payment wizard.

30-day free trial

Every module can be tried free for 30 days — activate it yourself from club management, no commitment.

Book a demo
Get started at your club

Ready to see what this looks like at your club?

Leave your contact details and we'll schedule a 30-minute remote demo. We'll go through your club's needs and show you the system in action.

  • See in practice how inactive players are found and re-engaged
  • Setup with no IT skills required
  • Support in Finnish throughout

We usually reply within the same business day.